Enterprise Customers
Now, more than ever it’s important that businesses choose a stable and reliable partner for all their workplace essentials. COS has invested heavily in creating a nation-wide presence with an extensive network of sales office, warehouse, and distribution centres across Australia, with each branch tailored to specific local requirements to deliver a local service experience.
We work with each business to understand their specific procurement practices and expectations while implementing technical solutions to support their requirements.
We are big enough to deliver large scale solutions but never too big to answer the phone when you call! COS is your partner with reach, scale, and supply chain solutions that you can depend on.
Reliable delivery tailored to local requirements
Offices, warehouses, and distribution centres nation-wide
Aussie owned & operated for over 45 years
Competitive pricing, and value for money
Customisable product preferences
Dedicated account management team
Our Customers
Customer Excellence
Your dedicated account manager is committed to servicing your business at every stage, making sure that your needs are met seamlessly, and often proactively.
Providing ongoing ordering efficiencies
Drive ongoing cost savings and service improvements
Manage contract and assist with all aspects of KPI’s and service levels
Oversee implementation and transitional arrangements
Attend business review meetings, using forum to ensure consistent service levels are achieved
Communicate customer site protocol with support team e.g. onsite safety, delivery requirement
Conduct basket reviews, identify rationalisation & opportunities
Be the liaison resolution of stakeholder, user or expenditure issue
What our Customers are Saying
Helping your business run more smoothly
8.6 out of 10
customers think that products and services meet their requirements
8.5 out of 10
customers love our website functionality
9 out of 10
Customers praise our exceptional customer service
100%
Order Placement Accuracy
99.7%
Order Accuracy Fulfilment
99.5%
Delivering in Full and on Time
